When you use our
Products, we collect the following types of information:
(a) Account information:
When you use our Products you may need to create an account with us. You can create an account with us
through your Facebook account, Google account, Apple account, or email account.
(b) General usage data:
When you use our Products we may collect technical properties of hardware and software utilized in
conjunction with our Products. For example, we may collect the type and model of hardware,
a unique identifier number of the hardware, the height and width of the screen on your mobile phone,
the type and version of operating system and web browser you are using, the version of the Boxz mobile app
you are using, the GPS information and IP address of your hardware (described in more detail below under the
heading “Location information”), your wireless service provider, the URL being requested, internet
connection speed,
and the date and time associated with this information. When you use our Products we may also collect
information
about your use of the Products. For example, we may collect the city, region, and country of the Boxz event
sender,
your movement within the Products including the sections you look at, how often you open the Products, the
items you
browse within the Products, the items (and quantities of each) you add to your cart while using the
Products,
the items you remove from your cart while using the Products, and the type of items your tap on while using
the Products. We also collect crash data information for quality control purposes when you are using the
Products.
(c) Purchase and Payment Information:
While payments made through our Products are processed through a third party, we may collect information
to administer, manage, and fulfill the purchases you make. For example, we may collect your name, email
address,
account information, what is ordered, the date and time of the order, the quantity and price of the order,
whether payment was made, method of payment (including the last four digits of your credit card number),
purchase history, and if you re-ordered.
(d) Location information:
When you use our Products for browsing or purchasing, we collect precise location data.
If you permit the Boxz app to access location services through the permission system used
by your mobile operating system (“platform”), we may also collect the precise location of
your device when the app is running in the foreground or background. We may also derive your
approximate location from your IP address.
(e) Third party information:
If necessary to fulfill our identified purposes, we may combine the information you submit to us
with information obtained from other sources or third party offerings. For example, we may receive
personal information about you from third parties involved in providing you with the products, services,
and websites you are using, such as from social media websites to facilitate the integration of those
products,
services, and websites with our Products. We treat all such personal information in accordance with this
Policy
and the terms and conditions between us and such third parties, if any, may also apply. However, the third
party
's own use of your personal information in such cases will be determined by your agreement(s)
with the third party, unless that third party is one of our service providers.
We also use online payment processors (such as Stripe) to process payments on the Website.
Our payment processors collect the data and personal information you submit when making a
purchase on the Boxz App. The payment processors may be companies located in the United States
or elsewhere and therefore your personal information and data may be transferred and stored on
computers, systems, networks and other infrastructure located in the United States or elsewhere.
By submitting your personal information to our payment processors, you consent to such collection
and storage. Please review the privacy policy of the applicable payment processor for more information
about how the payment processor collects, uses, and discloses personal information.
Notwithstanding any other parts of this Policy, the Company shall not be responsible or liable, directly
or indirectly, for any damage or loss suffered by you which is caused or alleged to be caused by
or in connection with the payment processor’s privacy policy, content on its websites generally,
the collection, use, or disclosure of personal information by the payment processor, or the processing
of payments.
(f) Quality assurance and customer service:
Your customer service telephone calls, emails, messages, in-app messages, 3rd party support
tool messages, and social media accounts with us and our service providers,
if any, may be recorded, logged, and/or monitored for quality assurance and customer
service purposes such as to assist in addressing your inquiries, troubleshooting,
training and analytics to identify trends and make improvements to our Products and
customer service. As part of the recording and logging of the calls, emails, and messaging,
we will collect information like the identity of the caller or sender of the email, the date
and time of the call or email, and the subject and resolution of the issue.
(g) Cookies:
In addition, when you visit our Website, we collect certain information about your
activity on our Website, as described below under the heading “Our Use of Cookies,
Log Files, Web Beacons, and Embedded Scripts.
(h) Health information:
When you use our Products, we may also collect information about your dietary restrictions,
loyalty cards, date of birth and gender in order to enhance your user-experience.
Such disclosure of dietary restrictions, date of birth, gender, and loyalty cards
are strictly on a voluntary basis.
Boxz does not sell your personal information.
You have the right to request that we disclose certain information to you about our collection
and use of your Personal Information over the past 12 months. You can request this information
by email support@boxzmarket.com.
Some of this information would not by itself identify you to us or be personally
identifiable and is therefore considered non-personal information. If we combine any such
non-personal information with other personal information available to us, the combined information
will be treated as personal information in accordance with this Policy.
We use the personal information we collect about you:
(a) to understand and meet your needs and preferences, and/or to provide you
with our Products, for example:
(b) to develop new and enhance existing Products including to communicate with you about them
using various means, for example to make available or send to you updates, or notices of updates
of Products;
(c) to manage and develop our business and operations, for example;
(d) to meet legal and regulatory requirements and to respond to emergency
situations, for example:
(e) to communicate with you about products and services,
request feedback, share news, gifts or other information we think will be of interest to you
(f) to personalize your online experience and the advertisements you see on other
platforms based on your preferences, interests, and browsing behavior; and
(g) to facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.
Notwithstanding anything to the contrary contained in this Policy, we may remove personal identifiers
from your information and maintain and use it in a de-identified form that may be combined with other
information to
generate aggregated information. Such de-identified and/or aggregated information will be deemed to be owned
by us
and we shall have unrestricted title, rights, and interest to the de-identified and/or aggregated
information which
may include, without limitation, the right to use, distribute, transmit, transfer, license, trade, rent,
share, assign,
and sell the de-identified and/or aggregated information. We will retain your personal information as long
as necessary
for the fulfillment of the identified purposes or as otherwise necessary to comply with applicable laws.
You may update your communication preferences anytime by email at support@boxzmarket.com
In accordance with this Policy, we may share your personal information:
At any time you can contact us to: stop receiving emails from us;
request access to, review and correct the personal information held by us in connection with your account;
withdraw your consent for
our use and disclosure of your information; request a list of third parties to which we may have provided
your personal information;
close your account; and amend your personal information, by writing to us at 15 Jos-Montferrand, Gatineau, QC J8X 0C2
or by
by email at support@boxzmarket.com. You can always unsubscribe
from receiving promotional
emails from us by simply clicking the “unsubscribe” link provided at the bottom of every promotional email
from us.
If you contact us to do any of the things listed above, we may require you to provide
sufficient
personal information to allow us to identify you and tell you about the existence, use and disclosure of
your personal
information and this personal information will only be used for this purpose. If you contact us about your
personal information,
we will respond to your request within 10 days and respond within 45 days and at minimal or no cost to you
in accordance with applicable laws.
Generally, you may withdraw at any time your consent for us to collect, use, and disclose your
personal information in accordance with this Policy, subject to legal or contractual restrictions and
reasonable notice. As such, we may continue to collect, use, and disclose your personal information
as may be required to provide you with our Products, and to the extent that we are contractually
obligated to do so or as necessary to enforce any contractual obligations you may have with us.
If you refuse to provide us with the information we require or later contact us to withdraw your
consent for us to use and disclose your personal information, we may no longer be able to provide
you with our Products.
When you visit the Website, we collect certain information by automated means, such as through server
log files, cookies (text files sent to and stored on your device when you access the Website),
web beacons (also known as clear GIFs and pixel tags, which may be used to transmit
information back to the Website), and embedded scripts (programming code
that is designed to collect information about your interactions with the Website,
such as the links you click on, and which is active only when you are accessing
the Website).
The information we collect in this manner may include
details about the computer, mobile phone, or other device used to access the
Website (such as browser type, operating system, and IP address), referring
URLs and information on actions taken or interaction with our digital
assets. We may use third-party web analytics services such as Google Analytics
to help us analyze how visitors use the Website. We may permit these third parties
to operate directly on the Website, use their own technology (such as cookies
or web beacons), and collect information about you on our behalf.
The
information we collect in this manner is collected to enhance your user
experience and to personalize your online experience and the advertisements
you see on other platforms. For example, this information allows us to
pre-fill form fields as well as provides you with contextual recommendations
while using the Website.
When you visit our Website,
we may allow some third parties (such as advertising networks and
data analytics companies) to collect information about your
online activities over time and across different websites.
Your browser settings may allow you to automatically transmit
a “Do Not Track” signal to websites and online services
you visit. However, there is no consensus among industry
participants as to what “Do Not Track” means in this context.
Like many websites and online services, we currently do
not alter our practices when we receive a “Do Not Track”
signal from a visitor’s browser. To find out more about “Do Not Track,”
visit http://www.allaboutdnt.com.
In some instances, we may also combine information we receive about you from third
parties with information we collect through the Website.
We aim to provide you with a safe experience. We have in place certain physical,
technical, and administrative safeguards designed to appropriately protect
the security and privacy of your personal information against loss, theft,
and unauthorized access, disclosure, copying, use, or modification.
Please note, however, that we cannot guarantee that the measures
we maintain will guarantee the security of the information.
The file containing your personal information will be
kept at our offices or on our servers or those of our service
providers and employees who require it for the purposes of their
duties will have access to this file. We limit access to your
personal information within the Company to individuals with a
need to know.
Your personal information may be collected,
used, processed, transferred, and retained in multiple countries
including Canada, the United States, and the European Economic Area
which may be outside the region in which you are situated and may
have different privacy or data protection legislation, and may
therefore be subject to the laws of these countries. If you are a resident
of the European Economic Area or a country which restricts data transfers
outside of that jurisdiction or region without your consent, by using our Products, you consent
to your personal information being transferred outside of the European Economic Area or your
country for processing or storage by or on behalf of us.
We provide links on our Website to third party sites we think you will enjoy. These sites operate independently of us and may have established their own privacy and security policies. Any personal information you provide on linked pages or other sites is subject to that third party’s privacy policy. We strongly encourage you to review these policies at any site you visit. This Policy does not apply to such linked pages or other sites, and we are not responsible for the content or practices of any linked websites which are provided solely for your convenience.
The Website and Products are not intended for use by children under 18 years of age. We do not knowingly collect or use any personal information from any children under 13 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such personal information from our database.
If you have any questions or comments or wish to make a complaint about
this Policy, please feel free to contact us by delivery by the mail, to us at
15 Jos-Montferrand, Gatineau, QC J8X 0C2 or by
by email at support@boxzmarket.com.
If you contact us about your personal information, we will respond to your request within a reasonable
time and at minimal cost or no cost to you in accordance with applicable laws.
Depending on the circumstances and applicable laws, we may refuse to process certain
access requests (for example, access requests that are unreasonably repetitive or systematic,
would be extremely impractical or require disproportionate technical effort).
